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Posts Tagged ‘debt collection companies’

Cold calling. Just the name can send chills up your spine. There are productive ways for sales professionals to prepare for cold calling, says John Monderine, President of Rapid Recovery Solution, Inc.. He shares 10 tips guaranteed to take the chill off of cold calling.

1. Define the grade of selling, your selling cycle and the basics of prospecting. Understand your selling cycle and the basis of selling. Know that 90% of your cold call must be spent interviewing your prospect.

2. Use ratios versus numbers. Instead of adding more calls to your day, work on improving the ratio of people that you reach. Call executives in the mornings, during lunch or in the evenings. Work on what you say to your prospects to increase the ratio. “Stand up when you’re talking,” suggests Monderine. “Smile when you speak.”

3. Generate leads and turn them into prospects. “If someone won’t speak with you, they are not a prospect,” says Monderine. “A lead becomes a prospect once they agree to speak with you.”

4. Prepare for effective cold calling. Have your information organized and your product well defined before you make the initial calls.

5. Get past the buffers and protectors. If you call before hours or on Saturdays you are more likely to get past the gatekeepers and directly to the prospect’s voice mail.

6. Use a great opening script. First, greet your prospect by name. Second, identify yourself. Third, make a credibility statement regarding your company, products or services. Fourth, use a reference or allude to a reference. For example, you might say: We work with companies such as Verizon and Sprint. Fifth, state the reason for your call. Here’s an example: Im calling today to make an introductory appointment with you. Id like to see what your company is doing now and if using some of our services would make sense for you.

7. Create the necessary level of comfort. Provide your prospect with the logic and foundation for a conversation. Using a reference helps create comfort.

8. Make the arrangements. Ask for the appointment.

9. Understand and overcome objections and adverse responses. Be prepared for the usual objections or responses by coming up with responses of your own. Answer an objection with a question. For example, if they say: We aren’t interested at this time. You can respond by asking: Well, what are you doing for _____ right now?

10. Follow through. Schedule your appointment, stick to your schedule and execute.

60 Seconds: To get through to an executive or find the name of a decision maker, call the company’s human resources or sales department and ask for their help.

Rapid Recovery Solution is a national debt collection agency.

It is important that debt collectors respect your privacy. According to the Fair Debt Collection Practice Act, debt collectors cannot exchange information about people that owe a debt. They can’t distribute a list of debtors to its creditor subscribers. They cannot advertise a debt for sale, or compile a list of debtors to its creditor subscribers.

They cannot advertise a debt for the use of sale, or make a list of debtors for sale to others. They are prohibited from leaving messages with third parties asking the debtor to call them. The exterior of envelopes sent by collections agents cannot indicate the purpose of the letter in any way. Postcards are never allowed.

A collector is permitted to send mail in care of another person only if you reside at that address or if you receive your mail at that address. If you share your address with others the mail should be labeled “private” or personal. Basically, the letter can’t give any appearance alluding to the fact that it is a collections bill.

A debt collector that knows your name and telephone number and thus can contact you directly is not allowed to contact your neighbors or family members. If they cannot locate you and they do call your family members or neighbors, the collector must identify themselves by name but not disclose the fact that they are a debt collector.

They can’t tell others you owe money or speak to them about account details. They cannot contact the person more than once, can’t leave information about a the money on another person’s voicemail and they have to disclose the name of the collection agency but only if asked.

If you are being contacted by a collector looking for your former roommate, relative or neighbor, the Fair Debt Collection Practice Act says a collector can only be in contact with you to find the location of the person who owes the money. Only if the collector believes you have new information can they be in touch again. If a collector contacts you repeatedly about a third party that can be considered harassment and you can file a complaint.

Mallory McGuinness-Hickey is employed by Rapid Recovery Solution and writes free lance articles on debt collection and finances.

The government is stepping up as debt collection scams rise. In recent news, Buffalo New York has been home to a number of unlawful debt collection practices, and authorities have arrested at least twelve people. Although the vast majority of collection agencies are legitimate and good for the economy, there has been a rising amount of deceptive and illegal practices.

In Buffalo, collections agents have been caught calling up people that owe money and posing as law enforcement. They have threatened to send people that owe money into jail, or even take child custody away from them. But it doesn’t stop there.

A recent civil case imposed a $675,000 penalty ever imposed on a debt collection business, for illegal and deceptive practices. This includes harrassing and lying to consumers, cashing in on post dated checks early, and disclosing their debt to third parties. These tactics came by deceptive claims from agents saying they were lawyers or other figures of authority.

In addition to refusing to reveal the address or phone number of the “company” these agents even went as far as to call people who were not in any debt at all and attempted to collect money from them. Even though the owners of said companies alleged that it was individual workers acting fraudulently, the Federal Trade Commission went after the business owners and won a case that imposed the biggest penalty ever for debt collection agencies.

To skirt the issue of being a victim to fraudulent collection agencies, it is imperative that you know your rights. A collection company can never seize a debtor’s assets, bank accounts, or paychecks. They can not get a debtor fired from their occupation, and cannot make any kind of public disclosures concerning the debt, and they can definitely never threaten or engage in violent acts.

For more information, refer to the Fair Debt Collection Practices Act, which outlines the rules and regulations of debt collection.

Mallory McGuinness is employed by a collections agency that works with a debt collection lawyer. Also, she does stories on business, finance, the credit industry and collections agencies. Visit the Uber Article Directory to get a totally unique version of this article for reprint.

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In the midst of the real estate boom, many homebuyers extended their finances to purchase a house that might have been beyond their means. With the market on fire, people were apt to buy with low introductory interest rates and interest-only loans. They believed that their income would increase to meet their payments and predicted that real estate prices would never fall. Unfortunately, adjustable-rate mortgages have adjusted and monthly mortgage payments have gone up. Couple that with the fact that income hasn’t increased, and you will see why more people have fallen behind with their mortgage payments.

As house prices diminish and with interest-only mortgages on the decline, more homeowners actually owe more on their mortgages than what their house is worth. It doubtlessly has occurred to many homeowners that this makes sense, as many are defaulting on mortgage payments as we speak.

Quick breakdown to explain the situation: you purchase a house for $400,000 that is now worth only $300,000. Thanks to an interest-only mortgage, you still owe $400,000. If you erased this off of your balance sheet, your net worth will increase by $100,000. Granted, you’d still need a place to live, but from this point you could purchase a more affordable house or rent for a bit of time.

However there is one large drawback to abandoning your house. If you do, you will trash your credit rating, making it difficult or even impossible to rent an apartment, get a new mortgage, and even a job. There is a huge drawback to abandoning your responsibilities. If you walk away, you will destroy your credit rating, making it more difficult or impossible to rent an apartment, qualify for a new mortgage, and perhaps get a job.

New legislation is out now to be of assistance to families facing foreclosure, which will encourage people to pick alternative options other than abandonment.

Mallory Megan is employed bya debt collection company. Click here to get your own unique version of this article with free reprint rights.

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